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AppLogic QoE

Enhancing Broadband Customer Experience with Intelligent Network Analytics

Teo Hong Silom ICT Solutions delivers Sandvine’s industry-leading network intelligence and policy control platform, enabling telecom operators to monitor, optimize, and enhance the broadband experience for millions of subscribers.

Sandvine provides real-time analytics, traffic classification, QoE scoring, and policy-based management, helping operators ensure service quality, reduce congestion, and increase customer satisfaction.

ศักยภาพ

  • Real-time Traffic Classification (99%+ accuracy)
    Deep insights into application usage such as video, gaming, streaming, social media.
  • Quality of Experience (QoE) Analytics
  • Detect service degradation, measure video experience, latency, packet loss, and customer-impact KPIs.
  • Policy Control & Traffic Optimization
  • Dynamic bandwidth control, congestion management, and fair usage policies (FUP).
  • Service Tiering & Monetization
  • Enable premium speeds, application-based plans, gaming packages, or zero-rating.
  • Fraud & Security Protection
  • Identify malicious traffic, anomalies, VPN detection, and IoT threats.

Carrier-Grade Demarcation for Reliable, Scalable Service Delivery

Teo Hong Silom, ICT Solutions provides Demarcation Switches designed for service providers that demand high performance, reliability, and visibility across their network edge.
Our demarcation solutions empower carriers to deliver MEF-compliant, low-latency, and high-availability Ethernet services for enterprise customers.

ศักยภาพ

  • End-to-End Service Assurance

Real-time performance monitoring, fault isolation, and SLA visibility across L2/L3 services.

  • MEF CE 2.0 Certified

Ensures seamless interoperability and consistent service delivery across diverse carrier environments.

  • Programmable & SDN-Ready

Supports next-generation, virtualized, and automated network environments for faster service rollout.

  • High Availability & Redundancy

Designed for mission-critical networks requiring continuous uptime.

  • Advanced OAM Tools

Y.1731, 802.1ag, Loopback, and advanced diagnostics for proactive troubleshooting.

Where This Solution Fits

  • Multi-site enterprise connectivity
  • Metro Ethernet
  • Mobile backhaul
  • Wholesale carrier interconnection
  • Managed service demarcation (CPE)
  • SLA monitoring for corporate customers

Value to Service Providers

  • Faster provisioning and service activation
  • Reduced operational cost through automated monitoring
  • Improved SLA compliance & customer satisfaction
  • Enhanced network performance and scalability
ManageEngine
ManageEngine
ManageEngine

End-to-End Visibility for Network, Server, Application & Cloud Performance​

Modern IT Requires Full Visibility
Today’s enterprises run on hybrid infrastructure—physical servers, virtual machines, cloud workloads, network devices, and business applications. Without unified monitoring, organizations face:
Service downtime
Slow troubleshooting
High operational cost
Poor user experience
Teo Hong Silom, ICT Solutions delivers a complete Performance & Application Monitoring Solution using ManageEngine OpManager and Applications Manager, designed for IT teams, NOC/SOC operations, and enterprise IT management.